سياسة الخصوصية – أجرو تريد

At Agro Trade, we are committed to protecting the privacy and personal data of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect information in compliance with Egypt’s Personal Data Protection Law (Law No. 151 of 2020), as well as the General Data Protection Regulation (GDPR) applicable in the European Union and similar data protection regulations in Asia.

Data We Collect We collect personal and business-related information through our website forms, emails, phone calls, and client interactions. This data includes:

Name, email address, phone number, and company name
Shipping addresses and billing information
Purchase and transaction records
IP addresses and browser information for analytics purposes

Purpose of Data Collection We use collected data to:

Process export orders and facilitate logistics
Respond to inquiries and provide customer support
Comply with import/export documentation and regulatory requirements
Improve our website performance and user experience
Send promotional or informative emails with client consent

Legal Basis for Data Processing Our processing activities are based on:

Consent given by users
Contractual obligations with clients
Legal compliance with international trade and customs regulations
Legitimate business interests in improving service delivery

Data Sharing and Transfers We do not sell or trade your personal data. However, we may share information with:

Shipping and logistics partners
Government authorities for customs and phytosanitary clearance
Payment processors and financial institutions
Certified laboratories for residue testing (where applicable) All third-party service providers are required to uphold confidentiality and data protection standards.

International Transfers As an exporter operating across Europe, Asia, and Africa, your data may be transferred outside your country. All transfers are done securely, in line with GDPR and relevant national data protection laws.

Data Retention We retain personal and transactional data for as long as necessary to fulfill contractual, regulatory, and legal obligations, or until a data deletion request is made, unless otherwise required by law.

Your Rights You have the right to: